Issues updating Easy Templates from Connect to Forge version

Incident Report for AppLiger

Resolved

This incident has been resolved. The system is fully operational.
Posted Apr 15, 2025 - 20:15 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 15, 2025 - 19:00 CEST

Identified

The issue has been identified and the fix has been implemented.
Posted Apr 15, 2025 - 18:58 CEST

Investigating

Upgrading from Connect version 3.0.65-AC to Forge 2.x.x., 3.x.x - leads to losing access to the saved templates library. We are currently investigating an issue.
Posted Apr 15, 2025 - 18:23 CEST
This incident affected: Easy Issue Templates for JIra.
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